Support
Context Help
If you feel lost inside our hosting Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A popup will open. It offers thorough info about all the actions that you can carry out on that particular page. Each pop-up menu shows up on the same page so that you can quickly return to your work.
Video Tutorials
We have a wide collection of instructional video clips clarifying how to use our web hosting Control Panel. They're meant for those of you who want to see how things are getting done instead of just reading articles. In this way, everyone can quickly become familiar with our Control Panel by simply watching our step-by-step how-to videos.
F.A.Q.
If you can't find the solution you need, have a glimpse at our comprehensive FAQ section, which comprises questions asked by real customers and provides practical solutions. We constantly "revamp" our Frequently Asked Questions section with new articles in an attempt to encompass all the new additions and innovations associated with our web hosting platform.
Ticketing System
If you still can't discover the answer you need in the Frequently Asked Questions section either, you can contact our great team of client support engineers available 24-7 and ready to assist you with any question. Each trouble ticket you open will be answered in less than 1 hour (the average ticket response time being approximately 20 mins), so you will not have to wait a long time to receive an answer to your question.